Terms and Condition

Welcome to Kinetic Nutrition. By accessing or using our website and purchasing products from us, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our website or placing an order.

1. General

• Kinetic Nutrition operates the website kineticnutrition.store.

• By using this website, you confirm that you have read, understood, and agreed to these Terms & Conditions.

• We reserve the right to update or modify these terms at any time without prior notice.

2. Products & Product Information

• We make reasonable efforts to ensure that product descriptions, images, prices, availability, and other information displayed on the website are accurate.

• Product packaging, appearance, labels, ingredients, or other details may occasionally vary from the images displayed on the website due to manufacturer updates.

• All products are subject to availability.

3. Orders

• Placing an order on our website constitutes a request to purchase the selected products.

• We reserve the right to accept, cancel, or refuse an order where necessary, including in cases of incorrect pricing, product unavailability, suspected fraudulent activity, or other operational reasons.

• For COD orders, we may contact you to confirm the order before dispatch.

4. Pricing & Payments

• All product prices displayed on the website are subject to change without prior notice.

• We accept Cash on Delivery (COD) and online payments through Razorpay.

• Customers are responsible for providing accurate payment and billing information.

• In the event of a payment-related issue, the order may be placed on hold until the payment is successfully verified.

5. Shipping & Delivery

• We provide free delivery on all orders.

• Standard delivery generally takes 3–5 business days.

• Delivery timelines may vary depending on the customer's location, courier availability, weather, public holidays, or other circumstances beyond our control.

• Kinetic Nutrition is not responsible for delays caused by third-party courier services or incorrect delivery information provided by the customer.

6. Returns, Refunds & Damaged Products

• Return requests must be raised within 2 days of delivery.

• Returns are primarily considered for eligible cases such as a damaged product or duplicate product received.

• Customers may be required to provide photographs or videos of the product, packaging, and shipping label for verification.

• Products that have been opened, used, or intentionally tampered with may not be eligible for return.

7. Product Seal & Quality Concerns

If a product seal has been tampered with or opened, and there is subsequently an issue relating to taste, quality, texture, or any other product-specific concern, the resolution will be provided by the respective product manufacturer's/company's customer care team.

Kinetic Nutrition may assist customers in contacting the respective company where appropriate.

8. User Responsibilities

Customers agree to:

• Provide correct name, address, phone number, and other required information.

• Use the website only for lawful purposes.

• Not misuse, disrupt, or attempt to gain unauthorized access to the website or its systems.

• Not provide fraudulent or misleading information while placing an order.

9. Health & Nutrition Disclaimer

• Kinetic Nutrition sells nutritional and fitness-related products.

• Product information provided on the website is for general informational purposes only and should not be considered medical advice.

• Customers should carefully read product labels, ingredients, usage instructions, warnings, and manufacturer information before consuming any product.

• If you have any medical condition, allergy, dietary restriction, or concern about using a nutritional product, consult a qualified healthcare professional before use.

10. Intellectual Property

All website content, including text, graphics, logos, images, designs, and other materials, is owned by or licensed to Kinetic Nutrition unless otherwise stated.

Such content may not be copied, reproduced, modified, distributed, or used commercially without prior written permission.

11. Third-Party Services

Our website may use third-party services such as payment gateways, courier partners, and other service providers. Their services may be subject to their own terms and policies.

Kinetic Nutrition is not responsible for the independent policies or actions of third-party service providers.

12. Limitation of Liability

Kinetic Nutrition will make reasonable efforts to provide accurate information and reliable services. However, we shall not be liable for losses or delays resulting from circumstances beyond our reasonable control, including courier delays, technical issues, payment gateway failures, or other unforeseen events.

13. Cancellation

Orders may be cancelled before dispatch where applicable. Once an order has been dispatched, cancellation may not be possible.

For assistance regarding an order cancellation, customers can contact us through WhatsApp.

14. Changes to These Terms

Kinetic Nutrition reserves the right to update these Terms & Conditions whenever necessary. Any changes will become effective once posted on this website.

Customers are encouraged to review this page periodically.

15. Contact Us

For questions or assistance regarding these Terms & Conditions, please contact us:

Kinetic Nutrition
WhatsApp: 9263107264
Website: kineticnutrition.store